Help & answers
Everything people usually want to know before booking a clean. If your question is not here, call us.
We are based in Aurora and cover York Region fully — Newmarket, Richmond Hill, Vaughan, Markham, King Township and East Gwillimbury. We also cover Bradford and Innisfil, and take work in North York and Toronto where it fits a planned schedule.
Yes. Most of our work is commercial — offices, clinics, retail, facilities and common areas — and we also take on houses and condos on recurring or one-time schedules.
No. Every clean is carried out by our own team. That is deliberate, and it is the main reason our standard stays consistent.
Yes, we carry liability insurance and provide the certificate before work begins.
Yes. Evening, overnight and early-morning schedules are standard for commercial clients so cleaning happens in an empty building.
It depends on the size of the space, what is in scope and how often you need us. Estimates are free and we quote after seeing the space, so the price does not change once you accept it.
Call 905-870-3197, email janitorialjp26@gmail.com, or send the form on this website. We will arrange a short walkthrough at a time that suits you.
Yes, everything needed for the agreed scope. If you would prefer we use specific products, or you already buy your own consumables, we are happy to work that way.
No. Most commercial clients give us access arrangements and many residential clients are out. Whatever you prefer, we agree it in writing first.
Access, alarm codes and key handling are agreed in writing before the first visit and treated as confidential. If your building has its own procedure, we follow that instead.
Tell us and we will come back and put it right. You are dealing with the owners, so there is nothing to escalate through.
Yes. Give us reasonable notice and we will adjust the schedule. Holiday closures and seasonal changes are normal and easy to plan around.
Still have a question?
Call 905-870-3197 or send a message and we will get back to you.